ProjectManagement para compañías de consultoría y desarrollo de software > Customer Relationship Management

ProjectManagement para compañías de consultoría y desarrollo de software

Customer Relationship Management

 

 


Este módulo permite a las empresas gestionar toda la información relevante para las relaciones con los clientes, información que es necesaria para llevar a cabo las operaciones comerciales y para preparar los documentos empresariales.



 
Gestión de actividades Gestión de oportunidades Calendario Cliente web Unidad de soporte Otros
SAP Component or Feature Available Actividad
SAP Component or Feature Available Resumen de actividades
SAP Component or Feature Available Partner Product Available Oportunidades
SAP Component or Feature Available Informes de análisis de oportunidades
SAP Component or Feature Available Pipeline de oportunidades
SAP Component or Feature Available Calendario
SAP Component or Feature Available Integración con Microsoft Outlook
Partner Product Available Información del cliente
Partner Product Available Información documentos de ventas
Partner Product Available Actividad
Partner Product Available Información de proyecto
Partner Product Available Gestión de productos
Partner Product Available Crear nueva consulta de soporte
Partner Product Available Grupo de soporte
Partner Product Available Contratos de mantenimiento
Partner Product Available Acceso cliente
Partner Product Available Gestión de soporte
Partner Product Available Registro de horas
Partner Product Available Mis consultas soporte
Partner Product Available Informe: Consultas de soporte
Partner Product Available Base de conocimiento
SAP Component or Feature Available Service Call
SAP Component or Feature Available Customer Equipment Card
SAP Component or Feature Available Service Contract
SAP Component or Feature Available Contract Template Management
SAP Component or Feature Available Solutions Knowledge Base
SAP Component or Feature Available Service Reports
SAP Product Available Partner Product Available
For further information see:
www.sap.com
SAP Products
Partner Products
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Link to Business Scenario Maps
Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007. This Solution Map is a preliminary version and not subject to your/your customers license agreement or any other agreement with SAP. This document contains only intended strategies,developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document.