ProjectManagement für Beratungs- und Softwareunternehmen > Customer Relationship Management

ProjectManagement für Beratungs- und Softwareunternehmen

Customer Relationship Management

 

 


Mit diesem Modul können Unternehmen alle Informationen verwalten, die für die Kundenbeziehungen relevant sind. Diese Informationen werden u. a. für die Verarbeitung von Geschäftstransaktionen und für die Vorbereitung von Geschäftsbelegen benötigt.



 

 
Aktivitätsverwaltung Opportunity-Verwaltung Kalender CRM Web Client Support Desk weitere Funktionen
SAP Component or Feature Available Aktivität
SAP Component or Feature Available Aktivitätenübersicht
SAP Component or Feature Available Opportunities
SAP Component or Feature Available Berichte zur Opportunity-Analyse
SAP Component or Feature Available Opportunity-Pipeline
SAP Component or Feature Available Kalender
SAP Component or Feature Available Microsoft-Outlook-Integration
Partner Product Available Kundeninformation
Partner Product Available Verkaufsbeleg-Information
Partner Product Available Aktivität
Partner Product Available Projekt-Information
Partner Product Available Produktverwaltung
Partner Product Available Grundlagen-Matrix
Partner Product Available Support-Gruppe
Partner Product Available Wartungsverträge
Partner Product Available Kundenzugriff
Partner Product Available Support Management
Partner Product Available Stundenerfassung
Partner Product Available Support-Anzeige
Partner Product Available Bericht: Supportanfragen
Partner Product Available Knowledge Base
SAP Component or Feature Available Serviceabruf
SAP Component or Feature Available Stammdaten Kundenequipment
SAP Component or Feature Available Servicevertrag
SAP Component or Feature Available Verwaltung von Vertragsvorlagen
SAP Component or Feature Available Lösungsdatenbank
SAP Component or Feature Available Serviceberichte
SAP Product Available Partner Product Available
For further information see:
www.sap.com
SAP Products
Partner Products
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Link to Business Scenario Maps
Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007. This Solution Map is a preliminary version and not subject to your/your customers license agreement or any other agreement with SAP. This document contains only intended strategies,developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document.