| MARIContractPositionMeasurementValues |
ContractPositionMeasurementValues |
Contract Position Workpackage definition: Values |
| MARIDocumentRecipient |
DocumentRecipient |
Definition of eMail Recipients for documents out of a contract. |
| MARISupportClassType |
SupportClassType |
Support Module: Settings by class type (Ticket, Task, Idea, DevTask, HR Task) |
| MARISupportClassTypeForms |
SupportClassTypeForms |
Support Module: Setting for the master forms to show the Ticket tab |
| MARISupportContracts |
SupportContracts |
Support Module: Support Contracts (not used) |
| MARISupportGroup |
SupportGroup |
Support Module: Support Group: Header |
| MARISupportGroupCompany |
SupportGroupCompany |
Support Module: Support Group: E-Mail settings by company |
| MARISupportGroupEmployee |
SupportGroupEmployee |
Support Module: Support Group: Linked employees |
| MARISupportGroupingMap |
SupportGroupingMap |
Support Module: Self organzing the tickets |
| MARISupportGroupingMapTree |
SupportGroupingMapTree |
Support Module: Self organzing the tickets in lines |
| MARISupportIssue |
SupportIssue |
Support Module: Support Tickets, Tasks, Ideas, Dev Task, HR Tasks
The type of ticket is defined by the field HotlineClassType.
| Dimension | HotlineClassType |
|---|
| Support Ticket | 17 |
| Task | 676 |
| Idea | 677 |
| Development Task | 678 |
| HR Task | 679 |
|
| MARISupportIssueApproval |
SupportIssueApproval |
Support Module: Store the approval steps for a ticket |
| MARISupportIssueChangeLog |
SupportIssueChangeLog |
Support Module: Issue tracking: Issue change log |
| MARISupportIssueIndex |
SupportIssueIndex |
Support Module: store key words from external keyword tool |
| MARISupportIssueKeywording |
SupportIssueKeywording |
Support Module: Split content in key words to find equal tickets |
| MARISupportIssueKeywords |
SupportIssueKeywords |
Support Module: Global list of keywords for all tickets |
| MARISupportIssueLine |
SupportIssueLine |
Support Module: Issue tracking: Issue line for comments, documents, emails, etc. |
| MARISupportIssueLink |
SupportIssueLink |
Support Module: Link a ticket to other core data (CSO, Equipment) |
| MARISupportIssueModules |
SupportIssueModules |
Support Module: Issue tracking: Issue linked modules |
| MARISupportIssueRecipients |
SupportIssueRecipients |
Support Module: Issue tracking: Linked email recipients |
| MARISupportIssueVersions |
SupportIssueVersions |
Support Module: Issue tracking: Issue linked versions |
| MARISupportSettings |
SupportSettings |
Support Module: Settings for the Status, Priority, Mode etc. of hottline issues |
| MARISupportSettingsClassType |
SupportSettingsClassType |
Support Module: Selection of setting by the HotlineClassType (Ticket, Task, Idea, DevTask, HR Task) |
| MARISupportSyncMapping |
SupportSyncMapping |
Support Module: Mapping dimensions for synchronization |
| MARISupportSyncPartner |
SupportSyncPartner |
Support Module: Synchronizaion settings |
| MARISupportTicketRuleSet |
SupportTicketRuleSet |
Support Module: Routing Set for blanc email input |
| MARISupportTicketRuleSetLine |
SupportTicketRuleSetLine |
Support Module: Routing Set for blanc email input - Step |
| MARISupportTicketRuleSetLineStep |
SupportTicketRuleSetLineStep |
Support Module: Routing Set for blanc email input - Condition line for each step |
| MPBelegeEmpfaenger |
DocumentRecipient |
Definition of eMail Recipients for documents out of a contract. |
| MPHotlineAnfrage |
SupportIssue |
Support Module: Support Tickets, Tasks, Ideas, Dev Task, HR Tasks
The type of ticket is defined by the field HotlineClassType.
| Dimension | HotlineClassType |
|---|
| Support Ticket | 17 |
| Task | 676 |
| Idea | 677 |
| Development Task | 678 |
| HR Task | 679 |
|
| MPHotlineAnfrageAnhang |
SupportIssueLine |
Support Module: Issue tracking: Issue line for comments, documents, emails, etc. |
| MPHotlineAnfrageEmpfaenger |
SupportIssueRecipients |
Support Module: Issue tracking: Linked email recipients |
| MPHotlineAnfrageFreigabe |
SupportIssueApproval |
Support Module: Store the approval steps for a ticket |
| MPHotlineAnfrageIndex |
SupportIssueIndex |
Support Module: store key words from external keyword tool |
| MPHotlineAnfrageKeywording |
SupportIssueKeywording |
Support Module: Split content in key words to find equal tickets |
| MPHotlineAnfrageKeywords |
SupportIssueKeywords |
Support Module: Global list of keywords for all tickets |
| MPHotlineAnfrageLink |
SupportIssueLink |
Support Module: Link a ticket to other core data (CSO, Equipment) |
| MPHotlineAnfrageLog |
SupportIssueChangeLog |
Support Module: Issue tracking: Issue change log |
| MPHotlineAnfrageModule |
SupportIssueModules |
Support Module: Issue tracking: Issue linked modules |
| MPHotlineAnfrageVersionen |
SupportIssueVersions |
Support Module: Issue tracking: Issue linked versions |
| MPHotlineClassType |
SupportClassType |
Support Module: Settings by class type (Ticket, Task, Idea, DevTask, HR Task) |
| MPHotlineClassTypeForms |
SupportClassTypeForms |
Support Module: Setting for the master forms to show the Ticket tab |
| MPHotlineGruppe |
SupportGroup |
Support Module: Support Group: Header |
| MPHotlineGruppeMandant |
SupportGroupCompany |
Support Module: Support Group: E-Mail settings by company |
| MPHotlineGruppeMitarbeiter |
SupportGroupEmployee |
Support Module: Support Group: Linked employees |
| MPHotlineMap |
SupportGroupingMap |
Support Module: Self organzing the tickets |
| MPHotlineMapTree |
SupportGroupingMapTree |
Support Module: Self organzing the tickets in lines |
| MPHotlineRuleSet |
SupportTicketRuleSet |
Support Module: Routing Set for blanc email input |
| MPHotlineRuleSetLine |
SupportTicketRuleSetLine |
Support Module: Routing Set for blanc email input - Step |
| MPHotlineRuleSetLineStep |
SupportTicketRuleSetLineStep |
Support Module: Routing Set for blanc email input - Condition line for each step |
| MPHotlineSettings |
SupportSettings |
Support Module: Settings for the Status, Priority, Mode etc. of hottline issues |
| MPHotlineSettingsClassType |
SupportSettingsClassType |
Support Module: Selection of setting by the HotlineClassType (Ticket, Task, Idea, DevTask, HR Task) |
| MPHotlineSyncMapping |
SupportSyncMapping |
Support Module: Mapping dimensions for synchronization |
| MPHotlineSyncPartner |
SupportSyncPartner |
Support Module: Synchronizaion settings |
| MPHotlineVertraege |
SupportContracts |
Support Module: Support Contracts (not used) |
| MPVKVertraegePositionenAufmassWerte |
ContractPositionMeasurementValues |
Contract Position Workpackage definition: Values |