ProjectManagement for Consulting and Software Companies > Customer Relationship Management

ProjectManagement for Consulting and Software Companies

Customer Relationship Management

 

 


This module enables companies to manage all information relevant for customer relationships, information which is required for handling business transactions and for preparing business documents.

 
Activities Management Opportunity Management Calendar CRM Web Client Support Desk Others
SAP Component or Feature Available Activity
SAP Component or Feature Available Activities Overview
SAP Component or Feature Available Opportunities
SAP Component or Feature Available Opportunity Analysis Reports
SAP Component or Feature Available Opportunities Pipeline
SAP Component or Feature Available Calendar
SAP Component or Feature Available Microsoft Outlook Integration
Partner Product Available Customer Card
Partner Product Available Sales Document Information
Partner Product Available Activity
Partner Product Available Project Information
Partner Product Available Installed Base Management
Partner Product Available Basic Setting Matrix
Partner Product Available Support Group
Partner Product Available Maintenance Contracts
Partner Product Available Customer Access
Partner Product Available Support Management
Partner Product Available Time Sheet Entry
Partner Product Available Support Dashboard
Partner Product Available Support Ticket Report
Partner Product Available Knowledge Base
SAP Component or Feature Available Service Call
SAP Component or Feature Available Customer Equipment Card
SAP Component or Feature Available Service Contract
SAP Component or Feature Available Contract Template Management
SAP Component or Feature Available Solutions Knowledge Base
SAP Component or Feature Available Service Reports
SAP Product Available Partner Product Available
For further information see:
www.sap.com
SAP Products
Partner Products
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Link to Business Scenario Maps
Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007. This Solution Map is a preliminary version and not subject to your/your customers license agreement or any other agreement with SAP. This document contains only intended strategies,developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document.